Cookies Policy | Winshark Casino

1. What cookies are

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your full name or payment details. However, information collected through cookies may be linked with other information held by us where this is permitted by law and reasonably necessary for operating our services.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering settings, measuring website activity, identifying technical issues and helping protect accounts and transactions. In this policy, we use the term cookies to include cookies and these similar technologies.

Cookies may be set by Winshark Casino, or by selected third-party service providers acting on our behalf. Some cookies last only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a defined period or until you delete them. The length of time a cookie remains may vary depending on its purpose and settings.

How cookies support the website

They help pages load correctly and allow core website features to function.
They can remember choices, such as language, display or session preferences.
They help us maintain the security and integrity of accounts, logins and transactions.
They provide information about website performance and how visitors use our pages.
They help us identify errors, unusual activity and possible misuse of the website.
They may support relevant communications, promotions or advertising where permitted and where the applicable consent requirements have been met.

2. Types of cookies we may use

The cookies used on the website can generally be grouped into the categories below. The exact cookies and technologies may change from time to time as the website, security measures and services develop. We aim to use information collected through cookies only for appropriate business, operational, security and service-related purposes.

Strictly necessary cookies

These cookies are required for the website to operate and cannot usually be switched off through our cookie preference tools. They may support account access, session management, navigation, responsible gaming controls, fraud prevention, security checks and other functions you request. Without these cookies, certain parts of the website may not work properly. Necessary cookies do not generally require consent where they are used solely to provide a service or function requested by you.

Functional or preference cookies

Functional cookies allow the website to remember choices you make. For example, they may remember a preferred language, region, interface setting or other option. These cookies can make the website easier to use and reduce the need to repeat the same selections. If you decline them, some personalisation features may be unavailable, but you should still be able to access essential parts of the website.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may show which pages are visited, how visitors move between pages, whether content is useful, and whether technical problems occur. We use this type of information in aggregated or otherwise appropriate form to improve navigation, content, performance and reliability. Where consent is required, analytics cookies will be used only after you have provided that consent.

Advertising and marketing cookies

Advertising or marketing cookies may help us measure campaigns, understand whether communications are effective and present information that is more relevant to your interests. They may also be used to limit repeated advertising or to record interactions with promotional content. We will use these cookies in accordance with applicable law and any preferences you select. You can usually withdraw consent or change your choices through the cookie settings available on the website.

Third-party cookies

Some features may be provided by third parties, such as security, analytics, payment, customer support or technical service providers. These providers may place their own cookies or use similar technologies. Their use of information is governed by their own privacy notices and terms, as well as any contractual and legal requirements that apply to their services. We do not control all third-party technologies, so you should review the relevant third-party information where appropriate.

3. Your choices and cookie controls

When you first visit the website, you may be shown a cookie banner or preference tool. This may allow you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be stored in a preference cookie so that the banner does not appear on every visit. If you clear your browser cookies, change device or use a different browser, you may need to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Browser controls differ between browsers and devices, so you should check the instructions provided by your browser or device manufacturer. Disabling all cookies may affect website functionality, prevent you from using account features or require you to repeat settings on each visit.

Use the cookie preference tool on the website, where available, to review or change optional cookie choices.
Adjust your browser settings to accept, reject or delete cookies.
Delete stored cookies if you no longer want previously saved preferences to remain on your device.
Use device settings to manage local storage, identifiers or similar technologies where those controls are available.
Review third-party privacy information if you interact with a service provided by another organisation.

Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal. It may also not remove cookies that are strictly necessary for the operation or security of the website. We may continue to use essential technologies where they are needed to provide a requested service, meet legal obligations, prevent fraud, protect users or maintain the integrity of our systems.

Cookie choices are separate from other choices you may have about marketing communications, account settings or responsible gambling tools. Changing cookie preferences may not unsubscribe you from communications or change information held in your account. Those matters can be managed through the relevant account or communication controls, where available.

4. Information, updates and contact

Information collected through cookies may include device type, browser type, operating system, general location information, IP address, pages viewed, links selected, approximate visit times, referral information and interactions with website features. We use this information for purposes such as providing and securing the website, understanding performance, improving services, complying with applicable obligations and investigating suspected misuse. Further information about how personal information is collected, used, stored and disclosed is available in our Privacy Policy.

We take reasonable steps to protect information collected through cookies and similar technologies. Access may be limited to people and service providers who need the information for legitimate operational, technical, security, legal or business purposes. Information may be processed or stored in locations outside Australia where this is necessary for the services we use, subject to applicable privacy requirements and appropriate safeguards.

We may update this Cookies Policy when our website, technology, services or legal requirements change. An updated version will be made available on this page, and the date or version may be updated where appropriate. If a change materially affects how optional cookies are used, we may provide additional notice or ask for consent again where required. You should review this page periodically to remain informed about our approach.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the available support or contact options on the Winshark Casino website. Do not include sensitive account, identity or payment information in a general enquiry unless it is specifically requested through a secure channel. We will handle enquiries in accordance with our applicable privacy and security procedures.

This policy is intended as general information about cookies used in connection with the website. It does not change any applicable terms, privacy notices, responsible gambling information or legal requirements. If there is a conflict between this policy and a mandatory legal requirement, the legal requirement will apply to the extent of the conflict.