Betting Rules

These Betting Rules explain the general conditions that apply when you use betting and gaming services at Winshark Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account, placing a wager or using a game, you agree to follow the rules that apply to that service.

Winshark Casino operates under a licence issued by the Curaçao Gaming Authority, reference number OGL/2024/589/0556, which governs the platform's gaming services and compliance standards.

General betting conditions

Winshark Casino provides online gambling services subject to applicable laws, regulatory requirements and the rules displayed for each product. Rules may differ between casino games, live games, sports betting, racing or other betting markets. You are responsible for reading the relevant information before placing a wager. If a game or market has special rules, those rules take priority for that game or market.

You must be legally entitled to use online gambling services in the place where you are located. You must also meet any applicable age, identity and account requirements. Do not use the service if online gambling is unlawful where you are located. You are responsible for checking local requirements and for complying with all laws that apply to you.

Only one personal account should be used by each player unless Winshark Casino expressly permits otherwise. Account information must be accurate, current and complete. You must not allow another person to access or use your account, and you must keep your login information secure. Bets placed through your account may be treated as having been placed by you, subject to any investigation or account review.

All wagers must be placed through the approved betting interface.
You should check your selection, stake, odds and potential return before confirming a bet.
A bet is generally accepted only when confirmation is shown by the service.
A pending selection is not necessarily an accepted wager.
You should keep records of relevant bet confirmations, where available.
Minimum and maximum stakes may apply and may vary by game, market, account or transaction.

The information shown on the website is provided for general betting purposes. Displayed odds, prices, balances, game information and market status may change before a wager is accepted. If there is a clear technical, pricing or display error, the affected wager may be reviewed and corrected or cancelled in accordance with the applicable rules.

Placing and settling bets

Before placing a wager, select the relevant game, event or market and enter the stake you wish to risk. Review all details carefully. Depending on the product, you may be able to select fixed odds, a game option, a combination or another available betting format. The available formats, odds and settlement method will be shown in the relevant betting interface or game rules.

Once a wager is accepted, it normally cannot be changed or withdrawn by the player. A bet may be cancelled, voided or adjusted where permitted by the applicable game rules, where an event does not take place, where a market is suspended, or where an error, interruption, suspected misuse or other exceptional circumstance affects the wager. Any adjustment will be handled under the rules that apply to the relevant product.

The result of a wager is determined using the official result, game outcome or settlement information specified for that product. For event-based betting, this may include an official governing body, event organiser or other recognised results source. If a result is changed after an initial settlement, the wager may be resettled where the applicable rules allow this.

Sports, racing and event markets

Event markets may be affected by postponements, abandoned events, changes to participants, venue changes, weather, rule changes and other circumstances. The treatment of these situations can differ between markets. Some bets may remain valid when an event is delayed, while others may be cancelled or made void. The specific market rules should always be checked before betting.

Casino and game outcomes

Casino game outcomes are produced by the game system and are not guaranteed to produce a particular result. Where a game uses a random number generator or another approved outcome process, each play is determined according to the rules of that game. Previous results do not predict future results. Game instructions may explain paylines, winning combinations, special features, bonus rounds and the way stakes are applied.

If a game is interrupted, displays an unusual result or fails to complete, the outcome may be reviewed using the available game records and technical information. A technical failure may result in a wager being voided or otherwise handled under the applicable game rules.

Payments, accounts and reviews

Deposits, withdrawals and other account transactions are subject to the payment methods and conditions made available through the service. You should use a payment method that belongs to you or that you are authorised to use. Transactions may be delayed, declined, reversed or subject to additional checks for security, technical, legal or responsible gambling reasons.

Winshark Casino may request information to verify your identity, age, payment method, source of funds or account activity. Reviews may take place when an account is opened, when a transaction is requested or whenever activity requires further assessment. You must provide information that is accurate and current. Until a review is completed, access to some services or transactions may be restricted.

Balances, winnings and account activity may be corrected if a processing mistake, technical fault, clear error or unlawful activity has affected the account. Where required, an account may be suspended or closed. Any action will be taken in accordance with the applicable Terms and Conditions and legal obligations.

Do not deposit money that you cannot afford to lose.
Do not use borrowed money or money needed for everyday expenses.
Check your account balance and transaction history regularly.
Use available deposit, loss, wagering or session controls where offered.
Take a break or request account restrictions if gambling is no longer enjoyable or controlled.
Do not attempt to avoid a restriction by opening or using another account.

Responsible gambling, complaints and rule changes

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and decide how much time you are comfortable spending. Never chase losses, gamble while under the influence of alcohol or drugs, or gamble to cope with stress. If gambling is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate Australian gambling support service or health professional.

You can contact the relevant support or account assistance channel made available on the website to ask about safer gambling tools, account restrictions, self-exclusion or other available options. A request for a restriction may affect your access to some or all services and may not be reversible immediately.

If you believe a bet has been settled incorrectly or a rule has not been applied properly, review the relevant game or market rules first and raise the matter through the available customer support process. Include the information needed to identify the account, wager, game or transaction. Complaints are reviewed using available account, payment and betting records. Any outcome will be communicated through the contact method associated with your account where appropriate.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or responsible gambling practices. The current version will apply to future use of the service. If an important change affects your rights or obligations, information may be provided through the website or another suitable channel. You should review the rules regularly, particularly before placing a new wager.

If any part of these Betting Rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. The Terms and Conditions contain further information about account closure, prohibited conduct, liability, privacy, disputes and the governing legal framework.